Dr. TWL Pharmacy is a one-stop customised conscious beauty makeup lab and a mask bar, emphasising cosmeceutical active ingredients and sophisticated materials engineering derived from organic plant sources. We advocate zero packaging and product waste with maximum cosmeceutical benefits. Read on in our brand FAQ to find out what’s in our DNA.

Tell me more about the  Pi- π Cosmeceutical Custom Makeup Lab.

The custom makeup lab is headed by accredited dermatologist Dr. Teo Wan Lin, a prominent researcher in the area of cosmeceutical skincare development and also the founder of Dr.TWL Dermaceuticals, one of the key dermatologist -formulated cosmeceutical lines available on the Asian market. The Pi- π Cosmeceutical Custom Makeup Lab offers an entire range of makeup ranging from eyeshadows, blush/highlighters, concealers, colour correcting makeup, CC cream and lipsticks, which all can be customised to any shade! Ready to wear full face palettes are also available- these include a minimum of 4 eyeshadow colours, 2 blushes/highlighters and 4 lipstains.

What is so special about the Dr. TWL Makeup Lab? 

Consciousness sets us apart. The lab produces formulas based off the conscious beauty concept, with minimal chemical additives and organically sourced plant actives—with an emphasis on dermatologist- developed formulas. Our engineers develop novel materials that are also environmentally sustainable, with advanced material science technologies for skin hair and makeup applications. We focus on eco-conscious packaging solutions—all makeup is packaged in reusable palettes with refillable magnetic tins. There is zero manufacturing waste as all makeup  products are custom-compounded to individual orders. The custom-compounding process utilises pharmaceutical grade pure active ingredients and minimises the risk of environmental lead contamination, a problem in mass produced makeup. 

I have trouble matching my skin tone for store concealers and foundation colours. Does the makeup lab cater to all skin tones? 

The lab also offers skin-tone matched cosmeceutical makeup, unlike mass market cosmetic brands which offer limited colour selections catered for all skin tones.

Did you know that there are more than 110 skin tones charted based on our scientific skin tone analysis system? Our concealers and foundations(the CellTalk Cosmeceutical CC Cream is our best seller!) can all be customised to fit your unique skin-tone and undertones.

What is the Advanced Colour Science System about? 

Dr.TWL Custom Face Palette for warm skin Tones contains 10 curated lip serum colours with intense pigment payoff, 4 classic cream eyeshadows and 2 blushes imbued moisturising ingredients suitable for sensitive skin users.

Our full lip colour palettes are distinct as they are all coded according to your skin tone, discover your skin tone match using our online guide here or book an appointment with your Colour Scientist, available in ready to wear cool, neutral and warm skin tone palettes.  It is based off a skin tone classification used in dermatology and in determining one’s susceptibility to the ageing process, known as the Fitzpatrick Classification System, which classifies all human skin tones into 6 categories— from type 1 to type 6 prototypes. Our colour science research is then conducted with the preferences of leading artists and makeup veterans, based on colour theory of complementary colours for each skin tone. This is the system our Colour Scientists work with for lip colours for our clients—our lip colours are classified under three different looks, Classic, Sexy and Nude. Instead of a single shade of red for all skin tones, we have fine-tuned the perfect shade which will look best on every skin tone!

Our colour science system tailored to recommend the best lip colours suited for each skin tone, whether you are light, medium, tan or dark skinned.

Is this only available by appointment or in person customisation? Can I order it ready to wear and still enjoy the benefits of this bespoke colour service?

We have the ready-to-wear Skin Tones Full-Face Palette- available for Cool, Neutral and Warm Skin Tones which has 10 Lipstick colours, 4 classic cream eyeshadow colours (black, dark grey-iridescent, grey and brown included) and 2 cream blushes. 

When will I receive my order?

All our palettes are freshly compounded. Upon receiving your order, our team processes it and orders are shipped out within 3 working days. The palettes have an expiry date of three years from date of order if they are unused and unopened. As with all cosmetics, we recommend a shelf-life of 1 year from opening for the eyeshadow and blush formulas and 6 months for the lipsticks, due to bacterial contamination with use.

Are there any preservatives in your formulas?

Our specialty cream eyeshadow and blush formulas are proudly made preservative-free and freshly compounded in our custom lab. The pure mineral colours (all FDA-approved for sensitive areas like the eyes and lips) are processed with our proprietary infusion of stable pure plant oils, which are also organically sourced and proven in medical studies to moisturise, antiage the skin and simultaneously inhibit bacteria growth naturally. The lipsticks- LipSerum and LipStain Formulas are available are made from a 100% edible formula with a potent anti-ageing cosmeceutical active Salmon Roe DNA and phytoceramides ( ceramides are healing molecules derived from plants, and mimic the body’s natural ceramide barrier function, traditional sources of ceramide are from animal or synthetic origin).